GPS technology plays an important role in many facets of modern life. Many people, as well as an increasing number of businesses, are turning to GPS tracking to help them better manage and improve their long-term operations. This especially includes managing their fleet of vehicles.
GPS tracking technology and the data it collects can help any business that relies on vehicles. It can also be attached to mobile equipment, as well as factored into logistics planning. When analyzed correctly and implemented it can greatly improve the efficiency and overall productivity of any wheel-based fleet.
Of course, there are several different types of GPS tracking devices and the software that is used to interpret their data. If your business is just using passive GPS tracking to review or react to operational issues after the fact, then chances are you are missing out on a lot of the efficiency opportunities offered by real-time active GPS tracking. This type of data can help you realistically plan a route efficiently, as well as manage effectively and invoice accurately. The profit margins this can yield may even give you the opportunity to expand your fleet, or plan future logistic operations more effectively.
Advanced GPS Tracking Software
A wide range of companies provides GPS tracking devices, services, and analytical software. The features and benefits of each can vary from one provider to the next. There are some GPS tracking systems that even offer a complete suite of web-based systems that can be easily integrated with their components and devices. Other services simply offer different components which can be selected ala carte to meet your specific GPS tracking needs.
It’s important to take the time to consider the kind of system that will serve you best before investing in a GPS tracking service. Finding one that integrates things like job and route scheduling, customizable forms which also allow for electronic signature, as well as electronic billing, and reporting software, allows you to process data into a single operating platform. This can be very helpful for simplifying the user experience, while also helping to eliminate some common human errors and scaling the growth of any wheel-based components of your company. This can even include things like improved efficiency for commercial sweeping contractors.
You shouldn’t be tempted to think that GPS tracking is only beneficial for large fleets. Regardless of the size of your fleet or your total number of your employees GPS technology can still benefit your operations, planning, and efficiency. What’s important is to select an intuitive management system with an interface that will grow with your business.
Ideally, you want to look for a system that integrates with different types of GPS trackers. This will allow you to build and manage routes, as well as other factors such as tracking equipment, monitoring employee time, coordinating with clients, scheduling jobs and generate accurate, timely invoices. Some even include features that also help with billing. A fully integrated platform system like this can quickly generate easy to interpret, intuitive reports. This allows you to automatically and seamlessly manage things like operational reports and sorting them by route, job, driver, and vehicle.
Features Of A Customer Relations Management System
For many business customer relations are a critical component of long-term success. In many industries, GPS technology helps simplify and improve your customer management system. It can also allow your company to use GPS data to populate transparent job-specific services as well as verification reports that can be made easily accessible through an integrated customer portal app.
At the same time creating a customer database that allows you to add notes, include job details such as location information with audible navigation as well as service instructions can allow you to import files efficiently. This includes things like contracts, purchase orders, and images that are specific to each customer, to help eliminate problems with lost information.
Improved Job Scheduling And Route Building
Being able to generate and maintain job schedules can be a challenging task for just about any wheel-based service business. In some cases, manual management can consume a large number of man-hours. Ideally, you want to look for an operating platform that is also capable of integrating with GPS systems and data to create a centralized job feature. This can allow you can manage all your job-related functions quickly and efficiently. In certain application, it can even be used to establish a geo-fence boundary. It can also be loaded with job-specific instructions, which can be sent to the operators mobile device.
When analyzed and used correctly this information can help you conveniently dispatch route changes to employees who are in the field. This further helps improve efficiency, communication, and may also impact customer satisfaction rates.
Reporting Route Records
Integrating GPS data into your operations can also help to improve efficiency while also eliminating some common human errors in your customer billing process. Job times and schedules that are GPS-generated and posted can seamlessly generate an editable report that might also include service fees for each job based on an assigned hourly or a flat rate. Personnel who are involved in operation management and logistics can then easily access the custom report to review it. If necessary, they can make edits to the billing rate, change the service description, or alter the units of measure before final approval or generating a client’s invoice.
Being able to ensure that each job is billed correctly can be a major advantage provided by GPS integrated software. Eliminating your reliance on a cumbersome paper trail for service verification and billing further helps to reduce the chances of human error as well as unbilled services. The operations review and approval system can even become the backbone of a business that uses the analytics platform to drive billing, and payroll as well as other key performance information.
Exporting Billing To QuickBooks
QuickBooks by Intuit has become one of the premier accounting and bookkeeping software platforms used by a wide range of business across all sectors. It helps efficiently collect information from your GPS management system to help generate accurate invoices for services performed. It further helps ensure that all your financial data matches your reported operational data. Being able to access real-time monitoring further helps to reduce errors while also making it easier to spot potential problems before they develop or worsen into costly major mistakes. Being able to quickly review the total revenue your business generates at any time also helps you manage operations more efficiently. It is certainly far better than waiting for monthly, bi-monthly or even quarterly reports.
Vehicle, Equipment And Driver Performance Reporting
Tracking key assets in your business, like equipment, vehicles, operators, and employee movements also improve your ability to manage human resources. You can more accurately identify where your business operations need to be more efficient.
Also, knowing the location of equipment and vehicles as well as their movement history helps you to plan future logistics operations. For a large scale operation like a construction company where dozens if not hundreds of units need to be moved from one job site to the next can save a major amount of money in fuel cost, manhours, and other factors associated with moving equipment.
It can also yield customizable reports such as operator behaviors, chassis performance alerts, and determine how much time is spent on in-vehicle activities as well as out-of-vehicle activities. In some instances, things like excessive off job stops and on job stops and even forward and rear facing dash cams might be used.
In other related sectors, such as material delivery and planning, GPS tracking helps supervisors to stay up to date. Real-time GPS technology can also help identify with vehicle locations, vehicle speed and when materials are expected for delivery
GPS tracking information further allows you to monitor and manage job performance efficiently and accurately by providing you a clear vision of you can how better to manage your drivers, vehicle fleet and clients.
Monitoring Business Performance:
GPS information that is seamlessly integrated into your operations platform provides management personnel with a highly-accurate method of establishing a paperless electronic pathway. This provides you with access to unbiased and transparent operational reports through onboard vehicle and equipment mounted devices.
This data can be interpreted and used in a wide variety of ways. This includes identifying inefficient driver habits as well as other logistical, and operational inefficiencies. When addressed in a timely manner and corrected, it can significantly decrease reduce labor costs, fuel costs, and also helps limited excessive wear on the equipment. A single operating platform further allows you to store all your critical information in one place which can be populated as needed.